Not everyone has heard about ChexSystems and, considering how much of an affect this agency can have on your ability to open a bank account, that can be a problem. ChexSystems is a consumer reporting agency, just like Experian, Equifax and TransUnion. Those three are better known, because they report on your credit history and score and can affect your access to credit. ChexSystems, instead, reports on your banking.
How ChexSystems works
Banks usually will check your ChexSystems report before allowing you to open a new checking or savings account. Even one negative item on your report can be grounds for a bank to deny you an account. And since ChexSystems only records bad news, its reports can get you into some trouble. The way ChexSystems works is surprisingly simple: anytime a consumer does something wrong with his or her banking — bounces a check, overdrafts, runs a scam through a bank account — the bank has the choice to report it to ChexSystems. The last five years of reports on an individual makes up his or her overall Chex report.
ChexSystems doesn’t care about good news — even if you have a good overall banking history, your Chex report can be bad. And because banks want to protect themselves, as well as their other customers, they avoid offering accounts to individuals with anything on their Chex reports, when possible.
The situation isn’t entirely dire, though. Not all of your banking information winds up with ChexSystems, because your bank gets to choose what it will report and what it won’t. If, for instance, someone bounces a check but clears it up right away, most banks won’t report the incident. There are also some banks that will allow customers to open banks even if there are serious problems on their Chex reports — as long as those issues are several years in the past and all charges have been paid.
Get a copy of your Chex report
If you want to know exactly what’s in your Chex report, you can request a copy once a year — just like you can request a copy of your credit history from the three credit bureaus once a year. You can also request a copy of your Chex report if you’ve been denied a bank account in the past two months due to something in your report. To order your report, use Consumer Debit Resource’s tool. The same website provides a form to help you place a security alert on your Chex report if you have been the victim of identity theft.
Fix your Chex report
Unfortunately, improving is harder than improving your credit score. Your first step should be talking to a representative at the bank that issued the original negative report. You’ll have to work with them to settle the problem. Once the problem is settled, the bank will update its report to ChexSystems. Your Chex report will reflect the fact that you’ve paid or settled the account. The bank has the option of removing the issue from your report entirely, but that decision is at the bank’s discretion: you should make a point of requesting that your bank do exactly that — but there is no guarantee that they’ll do so.
